Refund Policy

Return and Refund Policy

Thanks for purchasing at Themedbirthdays. We express our heartfelt appreciation for having us extend our services to you

However, if you are unsatisfied with your purchase, we are here to help you with that.

1. Return

1. For an item purchased, it must be returned upon the customer's will within 24 calendar days from the date of the purchase.
2. All returned items must be unused and in the same condition as it was at the time of purchase. Tampered items shall not be accepted and thus must be refrained from returning.
3. Item must be returned in original packaging only.
4. While returning the purchased item, the original receipt of the purchase transaction shall be provided along with the item that is to be returned.
5. Products such as shall not be applicable for the Return policy.

2. Refund and Shipping

1. Upon the successful return of the product, Themedbirthdays shall notify of the status of the refund after careful scrutinization.
2. Shipping cost shall be the responsibility of the customer and hence no refund policy shall be applicable over any shipping cost.
3. However, upon misunderstood delivery or error from Themedbirthdays, all charges including the full cost of purchase along with shipping charges shall be refunded within 24 days of notice of the issue.
4. A refund shall only be expected upon the condition of the item returned.
5. The refunded amount shall be credited to the customer's registered account within 24 calendar days of reporting the issue.

For further doubts or queries, feel free to visit us at Themedbirthdays. We look forward to more opportunities for catering our services to you.

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